C2KIT’s laptops are remanufactured to BS 8887 standards.
C2KIT’s laptops are remanufatured to at least their original performance.
Each laptop comes with a warranty similar to that of a new product.
C2KIT’s laptops do not contain repaired or reconditioned parts.
C2KIT’s remanufacturing and tesing process ensures that each laptop is within all original design specifications.
The laptops' chassis are completely restored.
C2KIT’s remanufactured laptops all have solid state drives.
C2KIT’s laptop keyboards can potentially outlast new keyboards due to a specialised revitalisation technique.
All C2KIT’s remanufactured laptops undergo a 100-point quality check during the ISO standards approval.
All C2KIT’s laptops undergo a 5+ hour remanufacturing process.
All C2KIT’s remanufactured laptops’ batteries are covered under C2KIT’s limited warranty.
C2KIT’s remanufactured laptops come with a standard 24-month limited warranty.
C2KIT warranties can be extended to a 36-month warranty.
C2KIT’s remanufactured laptops are expertly rebuilt by our Microsoft Authorized Refurbisher.

WARRANTY AND MAINTENANCE Green Arrow

C2KIT limited warranty is designed to offer you peace of mind.

24 Month Limited Warranty

Standard Limited Warranty

All C2KIT remanufactured laptops and refurbished desktops carry a 24-month limited warranty.

36 Month Limited Warranty

Upgraded Limited Warranty

For an additional fee, a standard limited warranty can be extended to 36-months on all C2KIT remanufactured laptops and refurbished desktops.

Lifecycle Rental Solution

Full Rental Lifetime Limited Warranty

All C2KIT rental remanufactured laptops and refurbished desktops carry a warranty which covers the full length of your rental agreement.

Battery Warranty

Maintaining the highest possible standards and lowest possible carbon footprint C2KIT remanufactured laptop batteries are covered as part of C2KIT limited warranty. All C2KIT laptop batteries are covered by the same standard, extended and full rental lifetime limited warranty, thereby ensuring your laptop battery is covered for the same duration as the hardware.

C2KIT Battery Warranty

C2KIT’s limited warranty covers your equipment for any form of hardware mechanical or electrical failure arising from normal use. The warranty is a hardware warranty only and does not cover support for the Operating System software, third-party software products, or accidental damage and faults caused by changes made to the original equipment supplied.

C2KIT’s limited warranty is non-transferable and covers only the original end purchaser.

C2KIT Terms and Conditions

All C2KIT’s limited warranties are subject to our terms and conditions.

If you have a problem with your C2KIT equipment while it is still under our limited warranty, you can contact our offices via email, online chat, by filling an online support form or by phoning our office for remote online support.

Support Team

Our remote support team will help to determine the exact problem and the actions to be taken to resolve the problem. If the problem can’t be fixed via remote support, we will email you instructions on how to prepare the equipment to be collected by our couriers. We will repair your laptop or desktop and return it to you. Subject to workload, repairs take approximately 7 working days to process once C2KIT has received the equipment.

Equipment returned under warranty may be factory reset as part of the repair process. Customers need to make all necessary arrangements for the backing up of their personal or company data. C2KIT, its employees, agents and the like will not be responsible for the damage to or loss of any programs, data, or removable storage media during the repair process, including associated costs, which may be suffered by yourself or any third party arising through the loss of personal or company data.

If a product is returned under warranty and the repair required does not fall under the limited warranty, or the reason for the repair is due to a software problem, C2KIT reserve the right to charge for our labour and postage costs.

If the problem cannot be fixed, we will replace it with an exact replacement unit, or a similar unit if we don’t have the same one available.